1mo ago
Global Events & Operations Manager
Global Events & Operations Manager
Original Advert
Since 1929, ESTEVE has been driven by a clear and powerful purpose: improve people's lives. Headquartered in Barcelona, we are a global pharmaceutical company with affiliates in Spain, Portugal, Italy, Germany, France, the UK, and the USA, as well as world-class production sites in Mexico and China supporting our global CMO business.
We are on an exciting growth journey, transforming into a leading international specialty pharma company, focused on highly specialized medicines that address unmet medical needs. At the heart of everything we do are our core values: people matter, transparency, and accountability.
We care, we do: Our commitment goes beyond medicine. We care about making a positive impact on people, the environment, and the way we do business.
1. FUNCTIONAL CONTENT
Main Role
Own and coordinate the operational planning and execution of global marketing events and marketing operations, ensuring high-quality delivery, compliance and operational excellence across a highly specialized pharmaceutical environment.
Act as a central operational & strategic hub for global marketing initiatives, enabling global and local teams to execute efficiently and consistently.
Roles
Your key responsibilities will include:
Global Events & Operations Ownership
- Own the end-to-end operational planning and execution of global marketing events, including international congresses, symposia, advisory boards, product launches and scientific society engagements.
- Define how global events are designed, prioritized and delivered at ESTEVE, establishing a consistent operating model across functions and geographies.
- Coordinate venues, travel, agendas, materials, booth logistics, agencies and internal stakeholders ensuring high operational standards.
- Lead global congress coordination, aligning participation, delegation planning and presence with affiliates.
- Drive prioritization of event participation based on portfolio strategy, market development objectives and business impact.
- Transition execution responsibilities from Brand Teams to a centralized model, ensuring clarity of roles and accountability.
Strategic Partnership & Market Development
- Act as a strategic operational partner to Global Marketing and Market Access, ensuring event execution supports brand positioning and long-term market development.
- Contribute to defining industry-aligned engagement models, including interaction with scientific societies and integration of patient voice initiatives when relevant.
- Support decision-making on event investments by ensuring operational feasibility, scalability and governance alignment.
- Anticipate operational implications of portfolio evolution and proactively propose structured solutions.
Operating Model & Ways of Working
- Design and formalize SOPs and standardized processes for different types of global events (congresses, advisory boards, symposia, launches).
- Define "what good looks like" in global event execution, including governance flows, documentation standards, templates and approval checkpoints.
- Establish scalable workflows between Global teams, affiliates and external agencies.
Influence cross-functional stakeholders indirectly by setting standards, frameworks and operational discipline across the organization.
Agency & Vendor Ecosystem Management
- Select, brief and manage external agencies supporting logistics, booth design, symposium execution and congress coordination.
- Ensure alignment between marketing strategy and agency delivery, maintaining brand consistency and compliance.
- Oversee booth design and congress presence in coordination with agencies and internal teams.
Monitor vendor performance, service quality, timelines and cost control.
Procurement, Finance & Compliance Governance
- Coordinate closely with Procurement and Finance on supplier onboarding, purchase orders, budget tracking and invoice management.
- Ensure full adherence to internal governance, compliance standards and external pharmaceutical regulations.
- Act as a reference point for audit readiness related to global event execution and documentation.
Global-Local Coordination
- Serve as the primary operational point of contact for global event-related topics across Global and affiliate teams.
- Ensure alignment and visibility across countries on event participation and execution standards.
- Facilitate collaboration and information flow between Global Marketing, Market Access and affiliates.
2. ORGANIZATION CHART & JOB RELATIONSHIPS
Line Manager
- Global Marketing Excellence Sr Manager
Job Relationships
- Internal: Commercial SLT, Global and local marketing and medical team, Local Marketing & Commercial teams, Medical Affairs, Finance and Compliance
- External: Scientific Societies, Event agencies and logistics providers, Hotel and venue contacts,Travel partners, Material suppliers and vendors
3. JOB PROFILE
Qualifications and professional experience
- Bachelor's degree in Business Administration, Event Management or a related field.
- 5+ years of experience in marketing operations, events management or operational roles in an international corporate environment.
- Proven experience managing global, complex events (in-person and hybrid).
- Solid exposure to procurement and finance processes (e.g. SAP, Ariba), including PO and invoicing workflows.
- Strong understanding of compliance and governance in regulated industries (pharma / healthcare).
- Advanced user of Excel, PowerPoint and collaboration tools (Teams, SharePoint).
Key competences
- Takes end-to-end ownership, with a strong focus on execution and accountability.
- Plans and prioritizes effectively, managing multiple stakeholders and timelines.
- Builds trusted relationships and collaborates easily across functions and geographies.
- Responds with agility to change, identifying practical solutions in dynamic environments.
- Balances attention to detail with a broader operational perspective.
- Acts with professionalism, discretion and reliability.
Languages
- Candidate should demonstrate English at a fluent level.
- Other European languages will be a plus
Ready to join us on our purpose to improve people's lives? Become part of a team where your passion can make a real difference.
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