Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role:

As an Ads Sales Account Manager you will be responsible for prospecting, acquiring, and managing advertising clients across various platforms and channels. This role requires a dynamic and motivated individual with a strong sales background, a deep understanding of digital advertising, and the ability to build and nurture client relationships. The successful candidate will play a pivotal role in driving revenue, maximizing client satisfaction, and contributing to the overall success of our advertising business.

Key Responsibilities:

Prospecting and Lead Generation:

• Identify and target potential advertising clients through market research, networking, and outreach efforts.
• Develop and implement effective outbound sales strategies to generate new leads and opportunities.
• Utilize multiple channels, including email, phone calls, social media, and industry events, to engage with prospects and initiate sales conversations.

Sales Pitch and Presentation:

• Conduct thorough needs assessments to understand clients' advertising objectives, target audiences, and budget constraints.
• Create compelling sales pitches and presentations tailored to each client's needs and objectives.
• Effectively communicate the value proposition of our advertising solutions and services to prospective clients, highlighting key features, benefits, and success stories.

Client Relationship Management:

• Build and maintain strong relationships with advertising clients, serving as their primary point of contact for all sales-related inquiries and activities.
• Collaborate with clients to develop customized advertising campaigns and strategies that align with their goals and objectives.
• Monitor campaign performance and provide regular updates to clients, offering insights and recommendations for optimization and improvement.

Revenue Growth and Account Expansion:

• Meet and exceed sales targets and revenue goals by consistently acquiring new clients and maximizing existing account value.
• Identify opportunities for upselling, cross-selling, and additional revenue streams within existing client accounts.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven track record of success in outbound sales, preferably in the digital advertising industry.
• In-depth understanding of digital advertising platforms, technologies, and trends.
• Strong communication and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner.
• Excellent negotiation and closing skills, with a focus on driving results and exceeding targets.
• Experience using CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office suite.
• Ability to work independently as well as collaboratively in a fast-paced, dynamic environment.
• C1 level of English.
• C2 level of one of the following languages: Norwegian or Swedish or Danish or Finnish

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

What we offer:

• Full-time position, from Monday to Friday, 39 hours/week.
• Salary: €25.330,00 gross/year plus up to €4.470,00 gross/year in performance bonus.
• Work from the office from Monday to Friday is required.
• Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
• Employment with the world's largest provider of contact center services.
• Excellent work environment, great colleagues, social arrangements and personal development.
• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

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