1w ago
Senior Content Designer
Paris / Barcelona / Belgrade / Berlin / MilanhybridCompetitiveAdded 35 months agoPermanentRemote: Hybrid
Senior Content Designer
Senior Content Designer
Original Advert
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
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Content Designers at Qonto use words, content, and systems to deliver the best experience and create the finance solution that energizes European SMEs.
Qonto's Content Design team consists of 20 highly-skilled professionals, including leads, experts, and senior roles, representing almost 10 different nationalities and backgrounds.
👩💻🧑💻 As a Senior Content Designer at Qonto, you will
• Design end-to-end content experiences from information architecture and user flows to clear, contextual copy, making sure every touchpoint feels seamless and intuitive;
• Lead content system evolution by creating scalable patterns, content principles, and design system components;
• Own the complete project lifecycle from user and semantic research, benchmarking, constraints analysis all the way through to localization and technical implementation;
• Spot content opportunities that influence our product roadmap and business outcomes;
• Collaborate as a strategic partner in cross-functional teams, jumping in from day one to help shape design and product vision;
• Champion content design practices by mentoring design and product peers, setting content design standards, and advocating for user-centered content decisions across the organization.
🤔 What you can expect
• Join a team of 20 Content Designers in a mature, vibrant, and diverse design studio of 90+ professionals from 10+ nationalities where content design drives strategic decisions;
Work alongside amazing people from Tech, Legal, Compliance, CS, and external partners;
• Shape content with strategic impact, from naming features and developing branding concepts to designing meaningful in-app content patterns;
• Enjoy a continuous learning culture and benefit from Qonto's structured approach to helping you grow professionally, and commitment to always raising the bar;
• Work with a variety of different tools and methodologies, and experiment with AI-based ones to build content design capabilities and help shape how the role evolves.
🤝 About your future managers
Our Content Design team is spearheaded by Mélanie and Fiorella. Both brings unique experience and perspective to the team: from Mélanie's structured approach and deep understanding of Qonto, to Fiorella's decade-long expertise in UX Writing, elevating our product to new heights.
🏅About You
• Content design mastery: You've got solid linguistic and UX design skills and can help guide design teams in making smart and strategic content decisions;
• Language proficiency: You're fluent in English. Bonus points if you also speak French, German, Spanish, Italian, Portuguese, Dutch, or Flemish!
• Strategic mindset and system thinking: You see the bigger picture beyond individual features, and you know how to apply design methods to content challenges. You also look beyond word choices and are interested in scalable content frameworks and design systems principles. Design/Content systems experience is a plus!
• Team player: You've worked closely with Product Designers, Product Managers, and Developers, and know how to make cross-functional collaboration work effectively in fast-paced environments;
• Business impact focus: You understand that content isn't just about pretty words - it's about driving conversions, keeping users engaged, and hitting business goals, and you've got experience measuring and tweaking content to make it perform better.
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
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On average, our hiring process lasts 20 working days. More information on our candidate journey here
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🔒 Your security matters to us
Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.If you receive a suspicious message claiming to be from Qonto, please report it right away (support@qonto.com)
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