1mo ago
Connectivity Product Manager
Connectivity Product Manager
Original Advert
Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.
About the Role
As Senior Technical Product Manager, Integrations & Connectivity, you'll lead Groupon's strategy for integrating with merchant systems across our Local and Travel businesses. You'll ensure our integrations are reliable, scalable, and cost-effective, and expand our API capabilities where they deliver real value. Working closely with engineering, partnerships, and operations, you will deliver solutions that work reliably in the real world-not just in theory.
This is a high-ownership, AI-first role critical to Groupon's next phase, demanding structured thinking, sound prioritization, and a drive to make our platforms more stable, efficient, and ready for scale.
Key Responsibilities
- Define and execute the integrations platform roadmap-striking the right balance between reliability, stability, and strategic growth.
- Identify and close technical gaps, using your expertise to challenge assumptions and validate improvement opportunities.
- Collaborate with engineering on API design, scalability, monitoring, versioning, and production-grade alerting.
- Establish, track, and report success metrics (e.g., adoption, uptime, performance, and cost to serve). Lead data-driven tradeoff decisions.
- Partner with Sales and Operations to ensure merchant integration remains technically feasible, reliable, and scalable.
- Uphold architectural consistency-preventing fragmentation and bespoke, one-off solutions.
- Drive the full lifecycle for technical partner integration: onboarding, certification, upgrades, deprecations, and offboarding.
- Maintain clear and comprehensive technical documentation to enable quick partner onboarding and effective self-service integration.
Key Requirements
- 5+ years' product management experience on technical platforms (APIs, complex backend systems, etc.)
- Strong knowledge of APIs, system integrations, and backend architecture
- Experience using AI or analytics to improve technical platform operations or monitoring
- Proven record delivering incremental improvement on mature, existing systems
- Experience partnering with engineering on technical roadmap decisions and tradeoffs
- Excellent English communication skills-written and verbal
- High accountability and structured problem-solving; comfortable working through ambiguity and changing priorities
Nice to Have
- Experience in e-commerce, marketplaces, or travel platforms
- Familiarity with merchant- or partner-facing APIs
- Experience working across global markets (US/UK/EU)
What Success Looks Like
- Integration platform reliability, efficiency, and capabilities improve quarter over quarter
- Operational costs grow more slowly than platform scale
- New commercial commitments are technically feasible and stable
- Standard processes reduce firefighting and prevent ad-hoc tech debt
We Are Interested In
- Product leaders who think structurally, take ownership, and can drive change in demanding, constantly evolving settings-especially those eager to apply AI to real operational challenges.
#LI-KH1 #LI-Hybrid
Groupon is an AI-First Company
We're committed to building smarter, faster, and more innovative ways of working-and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we're always keen to hear how technology improves the way you work. If you're passionate about AI or curious to explore how it can elevate your role-you'll be right at home here.
Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.
Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers
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