dLocal is a leading cross-border payment processor specializing in emerging markets across Latin America, Asia, and Africa. The company provides a single API platform that enables global enterprise merchants to accept and send payments using local methods, serving major tech giants like Amazon, Microsoft, and Google. As a publicly traded company on NASDAQ, dLocal operates at a massive scale, facilitating complex financial transactions in high-growth regions. In Spain, dLocal maintains a strategic hub in Madrid that serves as a key center for its European and global operations. The company is highly relevant for international professionals due to its multicultural workforce and English-centric business environment. Their Madrid office offers a dynamic fintech atmosphere where employees work on global-scale infrastructure, making it an ideal destination for expats looking to build a career in international finance and technology.

Founded in 2016 in Montevideo, Uruguay, dLocal was created to solve the complexity of payments in emerging markets. It became Uruguay's first unicorn in 2020 and successfully launched its IPO on NASDAQ in 2021.

Account Manager - EMEA

dLocal

Requirements

What skills do I need?

4+ years of sales experience—ideally in a tech company—as an Account Manager or in Business Development, with a strong track record of performance and a strong business network.
A background in payments or financial systems is a plus.
Collaborative team player with leadership skills, proven cross-functional experience.
Strategic risk-taker with deep customer insight.
Excellent communication and stakeholder management, including C-level.
Skilled negotiator and deal closer with strong presentation and listening abilities.
Curious, positive, and market-savvy.
Flexibility and proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Fluent in English.
Availability for international travel.

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Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world's fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people's daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What's the opportunity?

As an Account Manager, you'll be an essential part of our team, helping to drive our business forward. This is a great opportunity to grow connections with our customers and seek out new chances for success together. Join us in making meaningful connections and shaping our future success!

What will I be doing?

Identifying opportunities to secure new business by establishing relationships with clients and prospects.
Managing a variety of client accounts; understanding client needs and strategizing with team members to meet those needs.
Identifying and executing upselling and cross-selling opportunities by recommending additional products that align with client needs, maximizing value for both the customer and the company.
Building and developing long-term strategic partnerships with global merchants.
Identifying new sales opportunities within existing accounts to broaden the scope of services offered to existing clients.
Maintaining personal networks, participating in professional organizations, attending conferences and industry events, and developing other means of generating interest from potential clients.
Helping our sales team as a regional expert.
Helping us structure, implement, and manage growth-related operational strategies and processes.

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

- Flexibility: we have flexible schedules and we are driven by performance.

- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!

- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We've got your back!

Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!