Responsibilities: Strategic Operations & Planning: Assist in developing and implementing strategic initiatives for real estate and facilities management aligned with AXA's business goals, emphasizing sustainability, innovation, and operational efficiency. Sustainability & Innovation: Support the integration of ESG principles into facilities operations, including energy efficiency, green standards (e.g., LEED, WELL), and smart building solutions, to promote sustainable and innovative workplace environments. Facilities Operations & Cost Management: Oversee daily facilities management activities across multiple locations, ensuring high-quality service delivery, safety, and regulatory compliance. Identify opportunities for cost savings and resource optimization. Team Leadership: Lead, develop, and motivate a team of approximately 20+ facilities professionals, fostering a culture of excellence, continuous improvement, and stakeholder service. Vendor & External Partner Management: Manage relationships with external service providers and contractors, ensuring SLAs and KPIs are met, and negotiate contracts to optimize quality and cost-effectiveness. Project & Change Management: Lead or support property renovation, remodeling, and relocation projects by applying innovative practices and ensuring timely, within-budget delivery. Stakeholder Engagement: Partner with internal clients including HR, IT, Security, and senior management to understand operational needs and deliver solutions that enhance employee experience. Act as point-of-contact between the local office and Group headquarter. Regulatory & Safety Compliance: Ensure all facilities meet applicable laws, safety standards, and regulations. Lead emergency preparedness, fire safety, and business continuity initiatives. Market Trends & Industry Network: Maintain a strong understanding of industry best practices, emerging trends, and innovative solutions by actively engaging with industry networks, associations, and benchmarking activities to ensure AXA's facilities management remains competitive and future-ready. Other responsibilities: Manage and monitor the department budget and necessary reporting Perform other responsibilities and duties assigned by management in order to meet organizational and business requirements Qualifications: Educational Background: Bachelor's degree in Property Management, Real Estate, Engineering, Facilities Management, Business Administration, or a related discipline. Professional certifications such as RICS, IFMA, BIFM, LEED, or WELL are preferred. Experience: 8-12 years of relevant experience in corporate real estate, facilities management, or property management, with a proven record of managing teams and complex facilities operations. Experience within the financial services or multinational corporate sectors in Hong Kong or Macau is highly advantageous. Leadership & Strategic Skills: Demonstrated ability to develop and implement operational strategies, lead teams, and influence stakeholders at various levels. Strong adaptability to navigate through ambiguity Technical & Industry Knowledge: Strong understanding of facilities operations, vendor management, sustainability standards, regulations, and workplace technology. An active network within the industry is essential to keep pace with market developments and best practices. Languages: Fluency in English and Chinese (Cantonese and Mandarin) with excellent communication and negotiation skills About AXA Hong Kong and Macau AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation. We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company. AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential. Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.