New
Customer Solution Associate, Proficient in English and French
Original Advert
Position open to candidates located in Málaga or Valencia.
Avature is a highly customizable platform and is used by many different businesses for a variety of purposes. As a Customer Solution Manager Associate, you'd perform a key role in maintaining long-lasting customer relationships by understanding each client's needs and how our products can be tailored to them.
- Profoundly understand the potential uses of our platform to fulfill customer needs.
- Collaborate with the account manager to build strong customer relationships by being attentive to their requirements.
- Add value to each customer's configuration by understanding their specific needs.
- Prioritize assignments and develop a clear vision of their context to keep your workload organized and relevant.
- Meet with account managers to understand the scope and time frames of each assignment.
- Manage team assignments from case creation to resolution, interacting with other teams and providing feedback along the way.
- Help configure customized Avature solutions by:
- Moving configurations from test environments to production.
- Analyzing and creating relevant reports.
- Running QA tests to ensure everything works as expected.
- Fluent in English and French.
- Strong analytical capabilities.
- Exceptional communication skills.
- Passionate about technology.
- Advanced education is valued.
Avature is a market leading enterprise SaaS Solution provider for global talent acquisition and talent management. We have a strong commitment to high quality engineering and customer service and are recognized innovators in the very large company market. We currently work with over 650 companies worldwide, including 110 of the Fortune 500, all of the Big Four consulting firms, the largest banks and manufacturers in the world, and five governments.
We design, build, implement, and support our product ourselves. With 26 releases a year and a strong commitment to innovation and quality engineering, our private cloud platform has become the product choice for the very large global organization.
At Avature, we value opportunities to learn and grow within a dynamic, creative, and collaborative environment. We encourage autonomy and empower our people to approach challenges innovatively while bringing their unique perspective to the table. We offer a career development program that supports continuous learning and thoughtful leadership, and that meaningfully impacts each individual's professional trajectory.
- A fast-paced, energetic, and engaging environment.
- Flexible hours.
- Work remotely or come by the office as much as you want. We have workplaces in Madrid, Barcelona, and Málaga.
- Competitive salary, with one review a year.
- Sanitas health coverage.
- 23 vacation days a year.
- Four days a year to attend events related to professional development.
- Paid internet service expenses.
- Flexible compensation plan.
Application managed by Avature