Working Student Customer Management Support

Siemens Energy
Siemens Energy
Bilbao, SpainOn-siteCompetitive
English RequiredAdded today
Siemens Energy

Working Student Customer Management Support

Original Advert

About the Role

Location

Spain

Navarra/Nafarroa

Sarriguren

Company

Siemens Gamesa Renewable Energy Eolica, S.L.U

Organization

Wind Power

Business Unit

Onshore

Full / Part time

Full-time

Experience Level

Early Professional

A Snapshot of Your Day
Join our dynamic Warranty Management team within the Onshore Wind Power division for South Europe & Africa! In this 12-month student position, you will play a vital role in ensuring business continuity by supporting our Key Account Management function. You will engage directly with Key Account Managers, assisting in customer interactions and managing essential reporting and data. Imagine gaining hands-on experience while contributing to our operational goals and supporting the renewable energy sector. Your proactive attitude and strong communication skills will be key as you help track warranty performance and facilitate issue resolution.
How You'll Make an Impact
Assist Key Account Managers in preparing for customer meetings and communications related to warranty topics.
Support the tracking of warranty claims and service orders, ensuring data is accurate and up-to-date in internal systems.
Help coordinate between the warranty team, technical support, and customers to facilitate timely issue resolution.
Prepare basic documentation and presentations for internal and external stakeholders under supervision.
Maintain and update customer account information and warranty case files in designated CRM or tracking tools.

What You Bring
A recent university degree in Finance, Administration, or Engineering.
Proficiency in English and Spanish.
Strong organizational and communication skills, with a keen attention to detail.
Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word) and data entry.
A proactive learning attitude and an interest in renewable energy.

About the Team
You will be joining a dedicated team that manages key accounts, consisting of three Key Account Managers (KAMs). This team plays a crucial role in providing support from a data and financial perspective, ensuring that our operations run smoothly. Additionally, the team is responsible for managing customer warranties and intervening to handle contractual responsibilities. You will also have the opportunity to assist with the interpretation of commercial contracts, further enhancing your experience and contribution to the team's success.
Who is Siemens Gamesa?
Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community.
At Siemens Gamesa, we are constantly seeking talented individuals to join our team and support our focus on energy transformation.
Find out how you can make a difference at Siemens Gamesa: https://www.siemensenergy.com/global/en/home/careers/working-with-us.html
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character-no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
Here are examples of the rewards and benefits Siemens Energy offers:
Opportunities to work with a global team
Opportunities to work on and lead a variety of innovative projects
Medical benefits
Remote/Flexible work
Time off/Paid holidays and parental leave
Continual learning through the Learn@Siemens-Energy platform
Access to a variety of employee resource groups

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