Company Description

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

Job Description

RESPONSIBILITIES

All admin related to Single Samples for Business Manager

• Gathering all necessary information regarding samples for BM clients.
• Obtaining the signed order forms and other necessary documentation for new clients.
• Sending through all necessary documentation to client registration to upload on Focus and to open on BOSS once FOCUS approval is in place.
• Obtaining signed order forms and /or Purchase Order Numbers for existing clients.
• Saving of order forms / purchase orders and other client documentation on the server
• Opening an order line for these single samples on the Business Info Worksheet (BI)
• Arranging the pick-up of samples from Potch and other remote areas and sending them to the lab.
• Follow-up and confirmation that the samples were received by the lab.
• Completing the lab list and sending an internal order number and client info to the lab
• Sending through information for BOSS orders to be opened on BOSS.
• Sending out results and coordinating with BM if Interpretations must be done.
• Collecting proof of all results or results with interpretations, sent to clients.
• Compiling of all paperwork for invoicing and requesting client invoices for these single samples
• Sending out invoices to clients for these single samples

All admin related to Soil Classification

• Obtaining the signed order forms and other necessary documentation from new clients once scheduling is received.
• Sending through all necessary documentation to client registration to upload on Focus and to open on BOSS once FOCUS approval is in place.
• Relaying to contractors asap when work can commence as soon as client approval is in place.
• Requesting the opening of orders in BOSS.
• Follow up the progress of Soil mapping fieldwork scheduled on a weekly basis (Make sure that all data is received for work scheduled)
• Receiving of Soil Classification data from contractors, the checking thereof and handle data related enquiries.
• Send the soil classification data to GIS and prepare the files for the Soil Scientist for the actual classification.
• Completing the Soil Classification sections of the Business Info Worksheet.
• Follow up and co-ordination of all Soil Classification work up to the point of invoicing and sending out of the invoices.

All marketing related functions

• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification.
• Generate, edit, publish, and share content regularly (original text, images, video or HTML) that build meaningful connections.
• Set up and optimize company pages within each platform to increase the visibility of company's social content.
• Moderate all user-generated content and respond accordingly.
• Collaborating with Marketing, Sales and Product Development teams
• Arrangements for Nampo and other marketing related tasks

All HSE related functions

• Ensure understanding and support implementation of the HSE Management System
• Ensure understanding of H&S Roles and Responsibilities within the business.
• Support the effective implementation of the HSE Management System, Strategies and Programs
• Support the country's H&S Manager in improving Safety Culture within the business.
• Partner with the H&S Business Line Managers/Coordinators/Representatives and Business Line Managers to continuously improve HSE programs and accountability, in support of the country's HSE objectives (Top Pages) and business initiatives.
• Participate in identifying HSE training needs, developing the training matrices and plans. Organize and conduct HSE training.
• Ensure HSE training is aligned with HSMS, local regulatory requirements and business requirements.
• Ensure that training is conducted at site level as per the training plan.
• Ensure that training effectiveness is monitored, and improvement actions identified and implemented (where necessary).
• Lead or participate in investigations as directed by the H&S Manager.
• Coordinate contractor management at head office.
• Support Business Line Internal Auditing Programme through reviewing annual internal audit plans, co- auditing and assisting business lines with corrective action reports once audits were performed.
• Evaluate the effectiveness of corrective and preventive actions taken.
• Champion specifically assigned projects.
• Ensure and support H&S Personnel in HSE and Sustainability monthly, quarterly, half-yearly and annual reporting.
• Help with other divisional tasks where requested.

SPECIFIC AUTHORITIES

• Cease the use of any equipment or environment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary key and protection and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
• Inform your manager of any major risks, process failures or customer complaints.
• Ensure that the quality requirements are not subordinated to any prejudicial interests.
• Ensure all signatory approval of documents is in compliance with Company requirements.
• Ensure that the relevant management systems are not compromised.
• Identify and report non-conformances with respect to the quality system, integrity, and operational integrity.
• Compliance with all company policies and procedures.