Growth Operations Manager

Qonto
Qonto
ParishybridCompetitiveAdded 1 month agoMid · 2+ yearsPermanentRemote: Hybrid
Qonto

Growth Operations Manager

Original Advert

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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Join Qonto as a Growth Ops Manager and help our Growth teams hit ambitious targets by making sure data and technology are fully leveraged to scale.
You will sit at the intersection of marketing, product, and tech, building reliable foundations and "killer" solutions that make execution faster, smarter, and more measurable.

A big part of your impact will be on CRM, enabling the team to deliver the right message to the right person at the right moment, by keeping our CRM marketing systems sharp, data-driven, and always ready to perform.

You will join a team that values resilience over silos, and you will be encouraged to use AI as a daily productivity and quality multiplier.

👩‍💻🧑‍💻As a Growth Ops Manager at Qonto, you will:

  • Boost Marketing CRM campaigns performance by connecting the right data to our lifecycle automation platforms (Customer.io and Braze) using SQL, so campaigns are smarter, more timely, and more personalized.
  • Build and maintain the data foundation for lifecycle marketing, ensuring events, attributes, and segments are reliable and ready to activate across channels.
  • Turn business questions into actionable insights by delivering high-quality analyses and recommendations that help Growth teams prioritize based on measurable impact.
  • Partner with Growth channel teams (CRM, Acquisition, Partnerships, Content, CSM) to translate needs into scalable technical solutions that improve speed and execution.
  • Enable Sales teams to perform at their best by providing the right metrics and visualizations to track performance and uncover opportunities.
  • Keep the stack running smoothly by troubleshooting issues end-to-end, improving documentation, and reducing technical debt so technology stays a rocket ship, not a blocker.
🤔 What you can expect
Market/Team Context: You will be part of a dynamic, hybrid team of 6 individual contributors who support multiple Growth domains (CRM, Sales , Partnerships, Acquisition, CSM).
Methodologies, how we work, and what we value: We prioritize building team resilience by avoiding "silos" and single points of failure. We expect you to step outside your primary domain to assist colleagues and foster horizontal knowledge-sharing. We also strongly encourage the daily use of AI to unlock productivity.
Examples of successful projects we recently worked on: Implementing complex data points from our core databases into third-party marketing tools to unlock new audience segments.
Tools we use: SQL, Salesforce, Segment (CDP), and GitHub, dbt, Python, or JS.
🤝 About your future manager
Your future manager, Hugo, operates remotely and heavily emphasizes building team resilience and cross-functional capabilities. He expects his team members to develop a breadth of knowledge across multiple domains rather than remaining siloed in just one.
Hugo highly values curiosity and a strong willingness to learn, and he is deeply committed to investing in his team's professional development to help them grow into well-rounded experts.
🏅 About You
Experience: You have at least 2 years of experience in a similar role (Growth Operations, Sales Ops, Revenue Ops, or Marketing Operations), and you are comfortable owning technical and analytical topics end-to-end in a fast-paced environment.
Data Systems Manipulation: You have strong experience writing complex SQL queries and an understanding of data flows between platforms. Experience with CDPs like Segment is a huge plus.
Analytical Mindset: You have a proven track record of investigating datasets, prioritizing requests based on business impact, and delivering clear insights to business teams.]
Technical Troubleshooting: You demonstrate technical autonomy and problem-solving resilience, successfully debugging software integrations without needing constant oversight or heavy documentation.
Continuous System Improvement: You have a mindset geared toward scalable architecture rather than quick fixes, and you are comfortable leveraging AI tools to optimize your operational and technical output.
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
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On average, our hiring process lasts 20 working days. More information on our candidate journey here
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🔒 Your security matters to us

Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.

If you receive a suspicious message claiming to be from Qonto, please report it right away (support@qonto.com)

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