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Technology Support Trainee - Minor Hotels Eu&Am - Madrid
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Technology Support Trainee - Minor Hotels Eu&Am - Madrid
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Minor Hotels is a global hospitality group operating over 550 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today's global travellers through its diverse portfolio of eight hotel brands - Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli. As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.
What will be your mission?
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As an IT Support Intern, you will be part of the team that ensures employees can work smoothly by keeping our workplace technology running effectively. You will deepen your understanding of how a corporate support environment operates, gaining experience in diagnosing issues, assisting users, and learning the standards and tools that keep our systems stable and secure. This role is ideal for someone eager to build a strong foundation in technical support while growing in a dynamic and service-oriented environment.
What will you do?
- Provide hands-on support in the administration and maintenance of office equipment.
- Assist with troubleshooting technical issues, PC setup and configuration, and the creation and management of user accounts.
- Offer general IT support to ensure smooth day‑to‑day operations across the office.
What are we looking for?
QUALIFICATIONS
- Technical Computer Engineer, VET (Vocational Education and Training) IT or higher degree in IT.
PREFERRED SKILLS
- Knowledge of Networks, network protocols and mail, knowledge of Systems Administration (Active Directory), advanced use of Microsoft Office 365.
- Languages: Spanish and English
Why choose us?
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Worldwide experience - diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Are you looking for a new challenge?
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
Application managed by NH Hotels (Minor Hotels)