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Hostess - Torre Melina Gran Melià Hotel.

Meliá Hotels
Meliá Hotels
Barcelona, SpainOn-siteCompetitiveAdded 13 days agoInternship

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Discover a path without limits at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in several countries and become part of our extensive global family.

Discover some of the benefits we offer:

My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Melià Hotels International is looking for a Hostess Supervisor to join our team at Torre Melina Gran Melià Hotel. We are looking for a passionate candidate with good interpersonal and organizational skills who believes they have a propensity for customer relations.
MISSION:
Responsible for the food and beverage service where assigned in one of the various hotel outlets, performing their duties efficiently, in accordance with established procedures and quality standards. Responsible for receiving customers at the assigned outlet and following up with them during the service.
What will be your main functions?

Responsible for the reception, follow-up, and departure of customers in the assigned Outlet.

Carry out and ensure compliance with the instructions of your immediate supervisor regarding tasks and obligations assigned before and at the end of the shift.

Verify that you have all the equipment and supplies necessary to provide room service and handle them properly to avoid breakage, waste, and shrinkage.

Participate in "briefings" at the start of each shift for the purpose of receiving information about daily specials, shortages, VIPs, groups, general comments, and exchange of opinions.

Perform service setups according to established quality and presentation standards, verifying that all products are included, such as cutlery, salt shakers, napkins, sauces, dressings, etc.

Attend department meetings and continuously participate in the scheduled training for your position.

Execute all instructions and tasks assigned by your immediate superior, as well as the responsibilities that the

At Meliá, we are all VIPs

At Melià Hotels International, we promote equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. Likewise, we care about disseminating a corporate culture committed to effective equality and awareness of the need to act jointly and globally among the entire staff.

We drive our commitment to equality and diversity, avoiding any type of discrimination, especially those related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we advocate for the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.

To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the "Protect your application" page.

If you want to be "Very Inspiring People," follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

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Need a visa? No sponsorship mentioned, and this kind of work is rarely sponsored in Spain. See which routes exist