The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You'll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Global Rewards Associate (equity, pay, benefits) in a centralized model. Resolve high-volume queries via ticketing, manage multi-country compliance, and use data analytics to enhance employee experience.

We're looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you'd excel in this role, we'd love to hear from you!

What you'll do

• Front-line Support: Serve as the primary (Tier 1/2) contact for employees and managers, resolving complex queries regarding pay, equity, and benefits within strict timelines.

• Payroll & Data Integrity: Partner with payroll to ensure accurate processing and manage all compensation-related data within Workday to maintain high audit standards.

• Global Integration: Collaborate with the Global Compensation team to standardize rewards programs and policies across different regions and business units.

• Program Administration: Support the end-to-end execution of total rewards, including base pay, bonuses, incentives, and benefits communication.

• Process Improvement: Proactively identify bottlenecks in HR shared services and implement solutions to increase operational efficiency.

• Compliance & Documentation: Maintain detailed records of benefit plans and compensation data to ensure organizational and legal compliance.

What you'll bring

• Education & Experience: Requires a Bachelor's degree in HR (or related field) plus 3-5 years of specialized experience in compensation, benefits, or total rewards programs.

• Technical Mastery: High proficiency in Workday and advanced data tools is essential, specifically expert-level Google Sheets/Excel skills (pivot tables, large data manipulation, and statistical analysis).

• Global Shared Services: Proven ability to navigate multicultural environments and manage stakeholder relationships across diverse geographic locations, ideally within a shared services model.

• Analytical Rigor: Strong quantitative skills for market benchmarking and the ability to translate complex data sets into actionable insights and accurate reports.

• Project & Process Management: Demonstrated ability to prioritize multiple campaigns simultaneously while maintaining a structured, systematic, and detail-oriented approach to deadlines.

• Communication & Integrity: Excellent English communication skills with a focus on resolving conflicts with integrity and maintaining a high degree of confidentiality regarding sensitive compensation data.

 

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication

• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind

• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform

• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures

• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time.

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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