Learning Experience Specialist
Original Advert
At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to "WOW" the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.
In this role you will design and develope impactful learning programs across the organization.
Your responsibilities would include:
supporting the creation of effective learning programs within the organization, by designing and development learning initiatives that enhance employee skills and knowledge (aligned to the global standards of excellence in learning)
assessing organizational needs by working in consultation with customers to identifying performance gaps, aligned to business goals (this assessment leads to the development of targeted learning solutions)
designing and developing instructional materials, courses, and training modules, using adult learning principles and emerging trends to create engaging content
maintaining the global standards and principles of what good looks like in HEINEKEN
proactively coaching and consulting with employees and business groups to provide guidance on skill development and performance challenges
collaborate with external vendors to deliver programs, monitoring vendor work aligned to organizational goals
measuring the effectiveness of learning programs using evaluation metrics. This includes tracking learner progress, collecting feedback, and adjusting content as needed
staying informed about industry trends and best practices is essential, in order to propose innovative solutions based on research and industry guidance.
You are a good candidate if you have:
5 years of working experience in a relevant field
experience in instructional design and course development
knowledge of learning platforms (LMS & LXP)
application of best-in-class approaches for the design, development and measurement of impactful learning programs (including adult learning theories)
strong communication skills, effective at guiding leaders through their learning needs analysis
strong written and verbal communication skills to support effective collaboration with customers when taking instructions and developing learning products
project management, with understanding of how to work in an agile way, to support the assignment-based ways of working
fluent in English (written & spoken).
#LI-hybridAt HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.
What we offer:
Application managed by Heineken Spain