Company Description

TuoTempo, part of the Docplanner group since 2019, develops the market-leading CRM solution dedicated to hospitals, medical centers, and health insurance providers. The platform manages and automates the entire patient journey, from the first request to follow-up, centralizing contacts, communications, and processes in a single modular system integrated with the software already used by the organization.

Active in Italy, Spain, Mexico, Colombia, Brazil, and Chile, TuoTempo operates with a clear goal: to revolutionize interactions between healthcare organizations and patients, improve efficiency, reduce costs, and increase staff and patient satisfaction.

Discover how we're reshaping healthcare delivery at tuotempo.com

🏠 Embrace flexibility with our remote-first culture: Work entirely remotely from Italy or Spain, or collaborate in-person at our vibrant hubs in Bologna or Barcelona-we believe in empowering you to work where you thrive!

Job Description

We are seeking a passionate, versatile, operational, and hands-on DevOps Engineer to become the newest member of our tight-knit and collaborative 3-person team at TuoTempo, with a trajectory for growth into a Team Leader role.

What Makes This Role Unique

This is a broad, "generalist" role with significant potential for learning and growth. Our team manages the entire infrastructure (a 360° view), encompassing:

• Monitoring
• Maintenance
• Infrastructure Development

If you enjoy spanning diverse tasks and expanding your skill set, you will thrive here.

Key Responsibilities

As a DevOps Engineer, you will focus on a variety of stimulating activities, including:

• Infrastructure Evolution: Participate in the monitoring, maintenance, and evolution of the system infrastructure supporting the TuoTempo web application.
• Deployment & Support: Design, create, and support system distribution; test and monitor application code.
• Developer Enablement: Support our internal development teams in the effective use of our organizational systems.
• Innovation: Propose and implement new solutions based on innovative technologies.

Growth Trajectory & Leadership

This position offers a clear path toward a coordination role, with the future perspective of coordinating 2 resources and reporting directly to the Platform Manager. The responsibilities in this leadership track include:

• Planning and assignment of team activities.
• Providing technical support to resolve complex issues.
• Mentoring and professional development of team members.
• Management of performance evaluations.

On-Call Availability

The role requires availability for paid on-call shifts (1 or 2 weeks per month).
Interventions during this period are compensated as overtime work.
The on-call rotation begins only after an initial training period, typically 6 months after joining the company, depending on individual learning progress.