Trade Finance NCT Operator.

Details of the role and how it fits into the team
Trade Operations team is responsible for handling all Trade Finance products, within the Operations Team in Spain. The team is responsible for the accurate and timely processing of all traditional trade products and static Data related.. Team is focus on ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The team also focus on testing Spanish Trade system improvements. The Operator will report into the Local head of Trade Operations.

Responsibilities

• Handle the day-to-day retain task Trade Finance procedure, to meet agreed customer service level agreements and review outstanding transactions.
• Responsible for responding to ad-hoc issues or internal client queries on a timely basis, ensuring all communications have been responded accurate.
• Identify, mitigate risks in the manual procedures and ensure compliance with internal policies and audit and regulatory requirements.
• Actively supports transformation and/or optimization initiatives to improve the efficiency/effectiveness of the process.
• Produce and Manage MIS, internal reports and statistics of department activities.

Skills

• Degree in Economics would be suitable.
• High level in English/Spanish communication and skilled at collaborating with diverse international teams.
• Excellent skills in MS-Office (specially Excel and Word).
• Banking expertise are valued.
• Strong problem-solving and analytical skills, focused on quality and issues resolution.

Well-being & Benefits

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.

• Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. Benefit from initiatives such as counseling and support in difficult life situations and a culture where you can openly speak about mental health.
• Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. For example, discount in gyms, annual medical check up's, standing desks, ...
• Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self confidence and well being. Benefits vary from different types of paid and unpaid leave, hybrid model of remote working (for some positions ...)
• Financially secure: We support you to meet personal financial goals during your active career and for the future. Benefit from meal allowance, pension contribution plans, banking services for employees, flex compensation program.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.