Hi, we're Back Market.

We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

About the role:

As a Strategic Partnerships and Programs Manager within the APAC team, your role will be to lead the growth partnership strategies of our business in APAC, mainly in Japan. Also act as a key stakeholder in managing country-wide transversal projects among sellers, customer satisfaction, marketing, and product teams through initiatives you will participate in to plan, analyse, implement, and drive collaborations.

Reporting directly to the General Manager APAC, you will be a crucial part of our success in the APAC region. This is an ideal role for growth in a dynamic, fast-paced environment.

Your Mission (If You Accept It):

• Responsible for leading external partnership projects in Japan, developing strategies and owning the operational and functional day-to-day execution of the partnership program, ensuring smooth collaboration between partners and internal teams

• Analyse partnership performance metrics progress, identify growth levers, bottlenecks, and opportunities for scale. Prepare stakeholder reporting.

• Participate in strategic planning and manage the implementation of scalable growth strategies together with the General Manager and all key decision makers in APAC to achieve ambitious targets

• Work closely with the Supply team and Quality team to analyse business situations and KPI progress, develop action plans and help implementations

• Serve as a bridge among Supply, Customer satisfaction, and Marketing teams in APAC in managing transversal initiatives

• Liaise globally and cross-functionally with the entire global Commercials teams to implement global best practices into APAC

• Organise all the key communication occasions in the APAC regions to achieve smoother communications among the team

You're At The Right Place If:

• You have proven project management experience

• You are organised and able to work on several projects simultaneously and autonomously

• You have an analytical mind, and monitoring our key performance indicators / being able to define targeted increments is part of your daily life

• Fluent Japanese is required, and you are comfortable communicating professionally in English with international teams

• You are a brilliant communicator. Your interpersonal skills will be crucial for this role to build strong relationships with stakeholders and top managements

• You are a self-starter with an entrepreneurial mindset. You proactively move fast to test and execute, take ownership, and stay committed to delivering results

WHY SHOULD YOU JOIN US ? ✌🏼

At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives - it's one of the reasons we're such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment - with benefits to match, like:

- A mission driven work environment where your day to day makes an impact on the planet. Seriously.

- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.

- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA - from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn't mean the perfect fit - we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.