Major Responsibilities

• Leadership of group work and building the team spirit, including developing team style and behaviour
• Ensuring adequate resources for the studies assigned
• Ensure that the workload of the team(s) or direct reports is adequate
• Ensure all direct reports complying with company policy and code of conduct
• Development and performance management of the team(s) or direct reports
• Ensure that the everyone in the team or direct reports have development and training plans, according to IDP process
• Contribute to high quality feasibility work
• Contribute to efficient SMOT organisation and its functioning at country level by working closely with responsible SMOT Director.
• Contribute to the quality improvement of the study processes and other procedures.
• Plan and organise coaching of the team members and all direct reports
• Ensure that the individual performance planning and review process is completed for all direct reports
• Prepare salary and bonus proposals of all team members or direct reports based on their performance in close collaboration with responsible SMOT Director and HR partner
• Ensure all systems are continuously updated.
• Support direction to LSM/teams on major study commitments including resolving any key issues identified.
• Review of monitoring reports/follow up letters to evaluate all direct reports capability as needed
• Perform necessary accompanied site visits for direct reports, supporting ongoing coaching and development.
• Support SMOT region in initiatives/activities as agreed with SMOT Director(s).
• Assist SMOT director to drive cross team projects, contribute more to team/org. learning, etc.

Education, Qualifications, Skills and Experience

• University degree in biological science or healthcare-related field, or equivalent.
• Minimum 6 years experience in Clinical Operations (CRA / Sr. CRA / LSM) or other related fields.
• Proven team building and people/organizational development skills.
• Excellent knowledge of spoken and written English.
• Good ability to learn and to adapt to work with IT systems.