Senior Manager Data Analytics & Governance, Hospitality Business

Purpose of the role

This role is responsible for the governance, management, and effective use of data within the Hospitality Business Unit (HOS), supporting analytics and data monetization in line with strategic business priorities.

The Senior Manager, leads and coordinates initiatives to ensure data is managed and used as a strategic business asset. The role connects business priorities with data and technology capabilities to enable data‑driven decision‑making and deliver measurable business value through data governance and analytics.

Main responsibilities

1. Data Strategy & Roadmap

• Define and execute the Data & Analytics strategy in collaboration with the Head of the Data & Analytics (D&A) Office, aligned with the Hospitality Business Unit vision and objectives

• Develop and maintain a roadmap for data governance and analytics capabilities

• Prioritize initiatives that deliver measurable business outcomes

2. Data Governance

• Define and implement data governance frameworks (roles, processes, and policies) across HOS functions (Commercial, Product, Operations, Engineering) in close alignment with the Amadeus Data Office (ADO) and Data & Technology Services (DAO/DTS)

• Lead data quality management, metadata, and data catalog initiatives

• Ensure compliance with data standards, privacy regulations, and security requirements, while assessing and piloting artificial intelligence (AI) and automation solutions to improve data stewardship efficiency

3. Analytics & Insights Enablement

• Enable and support adoption of self‑service and advanced analytics use cases across HOS

• Identify and scale high‑impact analytics and AI use cases that improve operational efficiency and decision‑making

• Promote repeatable and sustainable analytics processes within the Business Unit

4. Stakeholder Engagement

• Act as a trusted advisor by clearly communicating the value of data initiatives to business and technology stakeholders

• Foster a data‑driven culture across the Hospitality Business Unit

5. Data Foundations & Analytics Delivery

• Serve as the primary point of contact for data‑related initiatives within HOS

• Ensure initiatives align with strategic goals and deliver tangible outcomes, identifying and helping resolve conflicts early through structured governance

• Facilitate workshops and progress reviews with both business and information technology (IT) stakeholders

About the ideal candidate

• Bachelor's degree in Economics, Business Administration, Data Science, Computer Science, Business Analytics, Information Systems, or equivalent professional experience; data or business specialization is valued

• Significant experience (typically around 10 years) in data governance and data management roles, ideally within hospitality, travel, or technology environments

• Proven experience defining data strategies and aligning data priorities with organizational objectives in complex, federated environments

• Strong knowledge of data governance, data management, analytics, and automation platforms (e.g., Collibra, Databricks, Snowflake, SAP BW/4HANA, Power BI, Qlik Sense, SAP Analytics Cloud, Copilot Studio, Power Automate)

• Fluency in English is required; Spanish is desirable

What We Can Offer You

• 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.

• 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

• 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

• 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

• 🌟 A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.

• 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

• 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

• 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Are you willing to make business impact thru data in Hospitality?
This is your chance!

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.