Published 1 weeks ago
Support Escalation Manager - CritSit
Spain, Multiple Locations, Multiple Locations / Portugal, Lisbon, Lisbon / Romania, Bucharest, Bucharest / Ireland, Dublin, Dublin
Microsoft is seeking a Senior Support Escalation Manager to manage escalated customer and partner issues within their Customer Service & Support organization. This role involves acting as a primary contact for issue resolution, collaborating with engineering and operations teams, and driving process improvements. The position offers opportunities for career growth and deepening relationship management expertise.
English Friendly€50K