Purpose of the role

The Sales Enablement Specialist is responsible for improving sales performance by equipping teams with the skills, tools, and methodologies required to drive acquisition, conversion, and account growth. This role supports frontline sales teams by identifying performance gaps, delivering targeted enablement initiatives, and ensuring consistent execution across SMB EMEA Direct clients and Agency segments.

Responsibilities

• Onboarding & Enablement: Deliver onboarding programs focused on sales fundamentals, tools, and processes to ensure fast ramp-up and early productivity
• Performance Improvement: Identify performance gaps through data and call analysis, designing targeted enablement initiatives to improve conversion and sales effectiveness.
• Sales Playbook Execution: Implement and continuously refine sales methodologies, ensuring consistency in pitch, objection handling, and closing techniques
• Coaching & Support: Provide ongoing coaching and support to frontline teams and Team Leaders, reinforcing best practices and driving performance improvement
• Cross-functional Alignment: Partner with Operations, Quality, and Analytics to align enablement initiatives with business needs and performance goals
• Performance Tracking: Monitor the impact of enablement initiatives on sales performance, ensuring measurable improvement in key metrics

Requirements

• Degree in Training, Marketing, Business, or equivalent practical experience
• Proven experience in sales, sales training, or sales enablement environments
• Native/C2 level of English (any other language at an advanced level will be a plus).
• Tech-Savvy: Familiarity with CRM tools (Salesforce/HubSpot) and Sales Engagement platforms.
• Dynamic Presentation Skills: Ability to engage a room (physically or virtually) and simplify complex sales concepts.
• Data-Driven Mindset: Ability to analyze sales metrics and translate them into a training action plan.
• Cultural Fit: You are comfortable working in a diverse, international environment and can adapt your coaching style to different personalities.

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
• AI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
• Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information

Deadline to Apply: 30th/03/2026 EoD

Tenure: 12th months in TP

Benefits

• Full time position (39h per week, Monday to Friday)
• Long Term Contract
• A permanent presence of coaches who will facilitate your personal and professional development
• Established career path to grow within the project
• Employment with the world's largest provider of contact center services
• Excellent work environment, great colleagues, social arrangements and personal development

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.