Company Description

SBS is a global financial technology company that's helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota FS. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance. With 3,400 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdia's Universe: Digital Banking Platforms.

Job Description

About the Role

We are looking for a motivated Mid-Level SaaS Operations Engineer to help maintain and improve our cloud-based SaaS platform. This role offers the opportunity to work with modern cloud technologies, container orchestration, and DevOps practices while growing your skills in a supportive team environment.

Key Responsibilities

• Manage and maintain SaaS infrastructure on AWS

• Build and maintain CI/CD pipelines using Jenkins or GitLab CI

• Deploy and manage applications on Kubernetes clusters with knowledge of CNI networking, cert-manager for TLS certificates, and policy enforcement tools

• Manage application deployments via helm charts.

• Implement configuration management solutions using Ansible

• Monitor system health using observability tools.

• Respond to incidents and participate in troubleshooting efforts

• Maintain relational database systems

• Document operational procedures and runbooks

• Collaborate with development teams on deployment and operational issues

• Participate in 24/7 on-call rotation covering EMEA and US time zones

• Contribute to continuous improvement initiatives

Required Qualifications

• 3-5 years of experience in operations, DevOps, or related technical roles

• Solid experience with AWS services and cloud infrastructure

• Working knowledge of Kubernetes for container orchestration, including CNI basics, cert-manager usage, and familiarity with security policies (Gatekeeper or PSS)

• Experience creating and managing Helm charts

• Practical experience with CI/CD tools (Jenkins or GitLab CI)

• Familiarity with Ansible for automation and configuration management (like Chef or Puppet)

• Experience with relational databases (administration and basic optimization)

• Understanding of monitoring tools including ELK stack and Grafana

• Good problem-solving and analytical skills

• Ability to work collaboratively in a team environment

• Willingness to participate in 24/7 on-call rotation

Preferred Qualifications

• Exposure to Azure cloud platform

• Basic knowledge of Java applications

• Experience with non-relational databases

• Scripting skills (Python, Bash, or similar)

• Understanding of networking concepts and security best practices

• Experience with infrastructure-as-code tools

• Exposure to Kubernetes operators and custom resources

• Familiarity with ingress controllers and service mesh concepts

• Familiarity with GitOps practices

Total Experience Expected: 04-06 years