Why roadsurfer?

• TEAM SPIRIT & TEAM EVENTS: Look forward to a friendly atmosphere with flat hierarchies, lots of fun, and great team spirit, as well as regular team events like group sports sessions, pizza & beer nights, and more.

• FLEX WORK & WORKATION: Enjoy flexibility in working hours with our Flex Work Policy, allowing you to alternate between office days and home office days, and even work for one month per year from anywhere in Europe.

• PERSONAL DEVELOPMENT: We support your personal and professional growth through an individual growth plan and our in-house academy.

• CAMPER BUDGET: You'll receive an annual free rental for our campers, so you can experience the #happyroadsurfing lifestyle yourself.

• JOB BIKE: Stay fit with our job bike offer.

• DISCOUNTS: Take advantage of our corporate benefits platform, the Travel Industry Card, and family & friends discounts.

• THE PLACE TO BE: Enjoy a beautiful, bright office equipped with everything your heart desires, including a ping pong table and foosball.

• OFFICE DOGS: Dogs are more than welcome at our office!

The Role - Your Passion

• Manage full-cycle invoicing for vehicle damages from issuance to cash-in.

• Coordinate liability and coverage clarifications with insurers and law firms.

• Audit estimates and appraiser reports for compliance with rates, taxes, and guidelines.

• Maintain audit-proof documentation and well-indexed claim files.

• Validate billing accuracy and VAT handling within strict SLA deadlines.

• Monitor receivables, manage dunning processes, and resolve payment disputes.

• Act as the professional point of contact for customers, insurers, and legal counsel.

• Analyze recurring objections to improve workflows and increase recovery rates.

What you need to ride the wave with us

• Background in legal, commercial, or insurance office roles (e.g., Paralegal, Office/Insurance Clerk).

• Experience in claims, billing, collections, or case administration.

• Literacy in invoices, credit notes, payment allocations, and statement reconciliation.

• Understanding of deductibles, depreciation, liability basics, and contract terms.

• High standards for precise writing and audit-ready file organization.

• Fluency in English and German both written and spoken. French, or Italian is a plus.

• Proficiency in spreadsheets, document processing, and CRM/claims systems.

• Reliable, ownership-driven working style with the ability to prioritize remote tasks.

Your Salary

We ❤️ transparency. The salary range for this position is up to 40,000 EUR gross per year for employment in Germany. As we get to know each other better during the application process and can more accurately assess your skills and experience, we will work together to determine which level within the salary band fits you best. Your salary will be reviewed at least once a year during an annual feedback meeting.

Ready to surf?

We look forward to receiving your application! If you have any questions, feel free to contact our recruiter Raphael at team@roadsurfer.com anytime.

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales - a platform where you can discover and book unique camping spots. But that's only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!