Customer Service Agent - Automotive Sector

Randstad España
Randstad España
Madrid, SpainOn-site€10Added 18 days agoEntry · 0+ yearsFixed TermRemote: On Site🇪🇸Spanish: Native

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking for employment and want to expand your experience in the field of customer service?
This could be your opportunity!

Telephone customer service (inbound and outbound).
Appointment management for inspections, maintenance, and deliveries.
Information on products, services, and promotions.
Resolution of basic incidents and referral of complex cases.
Recording and tracking of interactions in CRM.
Claims management.

- Education: Compulsory Secondary Education (ESO)
- Knowledge: IT/Computer skills
- No previous experience required
- Communication and negotiation skills.
- Eager to learn and take on new challenges.

Salary according to the national Call Center agreement
Split shift: 12 PM to 8 PM Monday-Friday.
Temporary contract with the possibility of becoming a permanent employee based on performance.
Training provided by the company.
Work in a pleasant and dynamic work environment, with a very professional and committed team, and the opportunity for professional growth and development.

Need a visa? No sponsorship mentioned, and this kind of work is rarely sponsored in Spain. See which routes exist