About the Role
At Impact Studios, we design and build digital products & services that sit at the intersection of user needs, business objectives and modern tech. As part of Plain Concepts, we combine a strong engineering backbone with a boutique consulting mindset to ship solutions that matter.
We are looking for a Senior Design & Product Strategist who bridges UX Design, Product Strategy and Product Management. This position combines strategic, conceptual and h[LC1] ands-on UX capabilities. You will work end-to-end across discovery and delivery: from understanding markets, strategic challenges of our clients, users and stakeholders to shaping product visions, roadmaps, feature sets and the UX and UI that bring them to life.
A key part of your work will be designing digital, AI-native products and services - experiences powered by AI agents, copilots, automation and generative systems. You bring experience in AI-driven UX, prompt-led interactions, adaptive interfaces and the conceptual design of intelligent workflows. The scope covers both, market-products addressing commercial customers as user groups as well as enterprise solutions addressing internal stakeholders and users of our clients. [LC2]
You also enjoy leveraging Low-Code / No-Code environments (e.g., Replit, Lovable) to rapidly prototype concepts, validate hypotheses and accelerate product delivery.
You think like a product strategist, work like a UX designer, and communicate like a consultant: comfortable in C-level conversations, in the research field with users and in detailed product/UX decisions with tech teams.

Requirements

Key Responsibilities
Shape Product Strategy & Vision

• Define clear product visions, value propositions and experience principles aligned with client business goals and Impact Studios' strategic direction.
  
• Connect clients' strategic challenges, user needs, AI opportunities, market trends and business objectives into coherent product strategies and roadmaps.
  
• Help clients prioritize where to invest: from AI-enabled MVPs to scaled intelligent platforms.
  

Lead Product & Design Discovery

• Plan and run product and design research (qualitative, quantitative, strategic).
  
• Develop personas, journeys, service blueprints, ecosystem maps and AI opportunity maps.
  
• Translate insights into sharp problem statements, product concepts and testable hypotheses.
  

Design AI-Native Products & UX

• Create end-to-end product concepts, user flows, interaction models and feature definitions that incorporate AI-powered behaviours.
  
• Design AI-native UX patterns such as copilots, autonomous agents, adaptive UIs, intelligent suggestions and multimodal interactions.
  
• Build wireframes, interaction models and high-fidelity prototypes in collaboration with the UI team.
  

Hands-on UX Design & Visualization

• Produce wireframes, lo-fi & hi-fi prototypes, interaction specifications and micro-interactions.
  
• Define and refine interface logic, flows, IA and interaction patterns.
  
• Ensure that design decisions reflect the product strategy, research evidence and technical constraints.
  

Orchestrate Cross-Functional Delivery

• Work closely with AI, engineering, data and product teams to bring concepts into production day by day functioning as a bridge between product & technical delivery.
  
• Support user story creation, acceptance criteria and backlog refinement.
  
• Facilitate workshops across discovery, prioritisation, design and iteration cycles.
  

Use Low-Code / No-Code for Rapid Product Validation

• Prototype ideas using tools such as Replit, Lovable, or other Low-Code / No-Code environments.
  
• Drive early validation of AI-based workflows and user interactions.
  
• Support internal teams in accelerating product delivery through rapid experiments.
  

Drive Quality & Contribute to Our Product Offering

• Champion human-centred, AI-aware product design.
  
• Mentor junior designers in product thinking, AI UX and discovery methods.
  
• Contribute to our Product Studios playbooks, frameworks and methodologies.
  

Profile & Requirements
Experience

• ~6+ years in UX Design, Product Strategy, Product Management or Product Design.
  
• Proven track record in end-to-end product delivery including shipped digital products.
  
• Demonstrated experience designing AI-native experiences and intelligent workflows.
  
• Strong conceptual and practical experience in UX design, including wireframing, prototyping and UI collaboration.
  
• Experience using Low-Code/No-Code tools (e.g., Replit, Lovable) for rapid prototyping.
  
• Experience working with cross-functional teams and stakeholders across different layers of the organization.
  

Skills

• Strong strategic and conceptual thinking with the ability to translate vision into concrete UX and product decisions.
  
• Mastery of UX methodologies: journeys, flows, IA, service design, prototyping.
  
• Strong capability in AI UX design (agent interactions, prompts, adaptive UI behaviour).
  
• Comfortable defining customer journeys, epics, user stories, KPIs and measurement frameworks.[LC3]
  
• Excellent communication, storytelling and workshop facilitation skills.
  
• Fluent in English; Spanish
  

Mindset

• Hybrid: equally strong in product strategy, UX design and hands-on execution.
  
• Entrepreneurial, quality-driven and able to simplify complexity.
  
• Curious about AI, emerging tech and product innovation.
  
• Collaborative, structured, low-ego.