Important Information

This role is a full time, permanent, in office position.

Working days & hours: Mon - Fri, 9am - 5pm

Location: Oude Meer, North Holland, 1438 BC

About Nivoda

Nivoda is the leading global B2B jewellery marketplace, Nivoda's growth trajectory has skyrocketed over the past 12 months, and we continue to expand across new regions at an unprecedented pace. Our DNA centers on understanding our customers' needs and offering them a seamless experience. With a growing team based in major cities worldwide, including London, New York, Hong Kong, and Mumbai, Nivoda is becoming the go-to marketplace for the global jewelry industry.

We aim to be bold, innovative, and relentless in our pursuit of excellence as we transform an industry steeped in tradition.

The Role

The Quality Control (QC) Associate will be responsible for overseeing all aspects of the certified, uncertified, melee and gemstone quality control process, ensuring that all products meet established standards. This role is essential in maintaining product excellence and ensuring customer satisfaction. The QC associate will work closely with ops teams, suppliers, and internal departments to implement and maintain effective quality control processes. The person will also be responsible for shipments from NL hub. There will be a strong focus on Melee and Jewelry.

What you'll do:

Responsibilities include but are not limited to:

• On Time QC: Ensure 100% of diamonds, melee, gemstones & jewellery orders are QC'd the same day as received.

• Quality Audits: Assist internal and external quality audits to assess product performance and identify areas for improvement.

• Supplier Quality Management: Collaborate with suppliers to reduce their QC rejections

• Issue Resolution: Investigate and resolve quality issues by identifying root causes, implementing corrective actions, and preventing recurrence.

• Process Improvement: Continuously review and improve QC methodologies to increase efficiency and reduce errors.

• Strong focus on Melee and inventory management

• Shipments: Assist with logistics of shipping orders

What you'll need:

• Experience: Hands on experience with diamonds, gemstones or melee.

• Education: Preferred Certified Diamond Grader or equivalent degree

• Technical Skills: Strong experience in grading or QC'ing melee, gemstones, diamonds. Proficient in Excel.

• Communication: Excellent written and verbal communication skills, with the ability to present findings and recommendations clearly.

• Attention to Detail: High level of precision and thoroughness in executing tasks.

What you'll get:

💸Competitive compensation

💎Opportunity to work with other experienced gemmologists

🍎Free lunch

🧠 Plenty of opportunities for growth and learning

🏖️ Unlimited holiday allowance

🚀 Chance to join and contribute to a company during its exponential expansion phase

Equal Opportunity

Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts, don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.

This is a full time, 100% on-site position in the Netherlands. Unfortunately, we are unable to offer sponsorship at this time.

Not quite the right fit?

If after reading this job description you believe this is not the best fit for you, we'd encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.