This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

From the Barcelona office, we are looking for a CUSTOMER SERVICE OPERATOR WITH EUROPEAN LANGUAGES for an important multinational company located in Barcelona.

#Conectamoseltalentoconlasoportunidades

What will your functions be?

* Customer service and information.

* Manage service subscriptions (new subscriptions, subscription information, product and service updates, etc.).

* Billing (Changing payment methods, billing incidents, invoicing, and other billing-related issues).

* Update personal information.

* Provide technical support for digital products, using databases, troubleshooting tools, knowledge articles, and other complex resources.

* Follow up and ensure customer satisfaction.

* Document and report each case. Follow quality standards and procedures.

* Manage complaints, suggestions, and listen to customer feedback regarding the product.

* Guarantee fast and efficient solutions while respecting SLAs.

* Routinely communicate accurate delivery information and quickly update customers when changes occur.

What do we offer?

* Temporary contract of 4-6 months + possibility of joining the company

* Start date week of 07/21/2026

* Full-time schedule from Monday to Friday, 12:00 PM to 8:00 PM.

* Remuneration: Base Salary: €18,052.54, Language Bonus: €1,571.34, Project Bonus: €60

*Remote work: After completing the 45-day probationary period, you will work remotely every day except for 5 days per month. A remote work bonus will be added when applicable: €1.36 per day).

Need a visa? No sponsorship mentioned, and this kind of work is rarely sponsored in Spain. See which routes exist