Company Description

About the company

We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over 9 years.

Job Description

We need to hire immediately a number of people to handle customer service duties for Sweden Customers. Please send your "Skype id" together with your resume.

Person Specification
1. You need to be available for 8 hours per day.
2.You should have worked in a customer service setting or a similar customer-satisfaction job.
3. You have a solid command of the Swedish language.
4.you must have 50% or more English for training and internal communication purposes.
5. Your Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. 6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.
7. The Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.

Application process
To apply, please respond with a cover letter that includes the following:
1. The language level that you have (should be 90% or above)
2. Your customer service experience
3. Your schedule availability