Fashion Advisor, Palo Alto

AtCHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness ofeach individualincreases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring toCHANEL.

About the role:

We are looking for a Fashion Advisor with a passion for client service and anexpertisein fashion. The Fashion Advisor will play a crucial roleofconsistently providing a superior level of service to clients,while increasing client conversion and retention,to drivebusiness revenue, andinspirebrand loyalty. The Fashion Advisor will work alongside a diversesales-team, and report tothe Boutique'sleadership.

Whatimpactyou can create atCHANEL:

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand

• Optimizethe client experience through providing clients with prompt, professional,warmand courteous service

• Build genuine relationships with clients through thoughtful and consistent outreach

• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations

• Take in repairs andmaintainconsistent follow up with clientsregardingrepairs and alterations

You are energized by:

• The history and heritage of The House ofCHANEL

• Being trulyservice minded

• Utilizing your fashionexpertiseto inspireothers

• Building collaborative partnerships andrelationships  ina team-focused environment

• Fostering a meaningful client experience centered around inclusion and connection  

• Appreciation for art, beauty, and luxury

What you will bring to the team:

• Ability to thrive in a team environment and work collaboratively

• Understanding of, and passion for client experience

• Excellent communication skills

• Foreign language skills are preferred but notrequired

• Passion for the House ofCHANEL, its history, product offerings, and commitment to social and cultural initiatives

• Curiosity and desire to learn and grow professionally within the world ofCHANEL

Position Logistics:

• Minimum 3 years of related experience

• Minimum High School Diploma

• Ability to lift 15 lbs.

• A flexible schedule with the ability to work late nights, weekends, and some holidays

• Front of House Fashion: Full-time in-store and in-person presencerequiredto support client sales and client service deliver elevated client service to drive business results

*Chanel, Inc. reserves the right to edit, change, or makeexceptions on designations where circumstanceswheredeemedappropriate.

What skills you will learn:

• Exposure to multiple boutique business functions and categories

• Growth inadditionalbusiness and functional areas of the retail business

• Opportunity to collaborate and succeed as a team with colleagues and cross-functionally

• Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

Compensation:

• Theanticipatedhourly rate range for this position is $28.00 through $34.00. Base salary is onecomponentof the total compensation for this position. Other components [may/will] includeadditionalcompensation, benefits, andperks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing(Wellbeing Days in Retail)and a Wellbeing fund

• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)

• Generous paid time off policies to include vacation, holiday, sick and volunteer days

• 401Kand other incentives

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

CHANELis a private company whose values are grounded in creatingthe conditionsfor people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• AtCHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, andequitablecommunity aligned with the values and missions of the communities they support.

CHANELCommunity:

• CHANELCommunity empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.

• Employees are encouraged to take time off annually to volunteer throughCHANELCommunity.CHANELalso matches employee donations to select charitable organizations.

Sustainability:

• CHANELMission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.

• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes theCHANELCulture Fund, which supports a select group of leading art culture institutions across the globe, and theCHANELNext Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

FondationCHANEL:

• Since 2011,FondationCHANEL's mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support,FondationCHANELis committed to improving the safety and autonomy of women and adolescent girls around the world,impactingover a million women and girls in its first 10 years. 

• For more information, please navigate to theFondationCHANELwebsitehere.

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like ImagineCHANELPeople, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.