Senior Program Manager - Enterprise Program Management Office (EPMO)

Location: Bangalore, India
Function: Global Business Services (GBS)

About Booking Holdings

Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel and related services, delivered to consumers and local partners in more than 220 countries and territories through brands including Booking.com, Priceline, Agoda, KAYAK, and OpenTable. Our mission is to make it easier for everyone to experience the world.

About the GBS Organization

The Global Business Services (GBS) organization supports Booking Holdings' brands by driving enterprise programs, change management, process excellence, and global process ownership. Within GBS, the Enterprise Program Management Office (EPMO) plays a critical role in translating strategy into execution across complex, cross-functional initiatives.

We are seeking a Senior Program Manager, EPMO to lead the Bangalore-based EPMO team and act as a trusted strategic partner to senior leaders across the enterprise.

Role Overview

The Senior Program Manager, EPMO is a senior leadership role responsible for guiding and developing a team of program and project management professionals while shaping how enterprise initiatives are governed and delivered. As a primary liaison to executive stakeholders, this role ensures clear prioritization of strategic initiatives, effective risk management, and disciplined execution.

This role brings structure to ambiguity, translates vision into action, and ensures that the most critical programs are funded, de-risked, and embedded into operations with measurable outcomes.

Key Responsibilities

1. Practice Leadership

Leads, coaches, and develops the Bangalore-based EPMO team, fostering a high-performance, growth-oriented culture. Strengthens the program management practice by institutionalizing recognized methodologies (Agile, PMI, PRINCE2, LEAN) and setting quality standards that influence the wider organization.

2. Portfolio Governance

Designs and operates robust governance structures in partnership with senior stakeholders to ensure accountability, transparency, and disciplined decision-making. Prioritizes the portfolio roadmap based on business needs to ensure initiatives directly support GBS strategic objectives.

3. Vision Deployment

Translates executive vision into clear, measurable, end-to-end implementation plans. Defines KPIs, success metrics, and delivery roadmaps for complex transformational initiatives, providing clarity in ambiguous environments and reinforcing the purpose behind change.

4. Financial Stewardship

Owns the EPMO's financial planning and resource allocation. Leads business case development and budget management to maximize value realization and ensure critical initiatives are funded and executed effectively.

5. Dependency & Risk Management

Identifies and manages portfolio-level risks and cross-functional dependencies. Drives alignment and issue resolution across teams to ensure timely delivery, smooth go-lives, and effective transitions into operations.

6. Executive Steering & Change Enablement

Provides senior leadership with clear, timely insights on program health, risks, and outcomes to support informed decision-making. Partners closely with Organizational Change Management to ensure the organization is prepared for and aligned to complex transformations.

Knowledge, Skills & Experience

Education

• Bachelor's Degree - Required
  
  

• Master's Degree - Preferred
  
  

Experience

• 12+ years of relevant experience in enterprise program, portfolio, or PMO leadership roles
  
  

• Demonstrated experience leading and developing program management teams
  
  

• Proven ability to operate in complex, matrixed, global environments
  
  

• Experience leading enterprise or portfolio programs within Finance or finance-heavy operating environments (e.g., Accounting, Procure-to-Pay, Order-to-Cash, Financial Close, Controls, ERP or Finance Transformation initiatives) is strongly preferred.

Knowledge, Skills & Abilities

• Strong people leadership capability, including coaching, performance management, and talent development
  
  

• Advanced expertise in enterprise program and portfolio governance
  
  

• Financial acumen, including business case development, budget ownership, and value realization
  
  

• Ability to influence, negotiate, and build alignment with senior stakeholders across functions
  
  

• High comfort with ambiguity and the ability to create structure, clarity, and momentum
  
  

• Clear, credible communicator who uses data and insight to drive decisions and change
  
  

Our Commitment to Inclusion

Through our brands, we help people experience the world in all its diversity. Our success depends on teams that reflect and understand the customers and communities we serve. We are committed to fostering an inclusive environment that enables innovation, collaboration, and meaningful impact.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.