Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep.

Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.

Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams' bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.

Join us in the Amazon Maintenance Operation Centre (AMOC) team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.

Purpose of job
We are seeking an accomplished and strategic Building Management System (BMS) Manager to recruit, lead and mentor a global BMS support team. This pivotal role demands a seasoned professional with a robust background in BMS management, coupled with exceptional leadership prowess and business acumen. The successful candidate will implement, maintain, enhance, and optimize our global services while instilling a culture of innovation and customer-centricity.

Key job responsibilities
• Design and own the global BMS Service Team short and long-term strategies, setting a vision, roles and responsibilities and clear goals for the team.
• Recruit, build, inspire and motivate the team that can work towards common goals.
• Collaborate closely with WWRE, D&C, Sustainability, RME and other stakeholders to comprehend customer requirements, business objectives, and operational needs.
• Responsible for the design, implementation, and management of advanced BMS Standard Operating Procedures, Policies, specifications and processes which are scalable across the globe.
• Implement and manage a robust change management process.
• Ensure new buildings meet IOQ criteria before accepting and integrating the site into the scope of the service support team.
• Leverage BMS data insights to proactively identify opportunities for optimization, energy efficiency, and cost savings.
• Cultivate and nurture strong relationships with internal stakeholders and external clients, ensuring a wholistic and customer-centric approach.
• Provide visionary insights and recommendations to senior management on BMS trends, industry best practices, and emerging technologies.
• Manage labor needs, project timelines, budgets, and resources to ensure successful implementation of BMS services and initiatives.
• Ensure compliance with industry regulations, standards, and certifications to achieve best-in-class performance.
• Ensure the implementation of training and professional development programs to enhance team members' technical and leadership competencies.
• Champion a culture of innovation, continuous improvement, and knowledge-sharing within the team.